CAPS Webinar Series
Prove Your Value with Key Metrics

August 21, 2019 | 10:00 PDT

Many supply management professionals get caught in the trap of communicating in “procurement-speak” with internal stakeholders.  Supply management professionals often fail to “translate” their activity and value into a language that business partners and senior executives understand or care about. 

In this session, CAPS Research Director of Benchmarking, Geoff Zwemke, will share KPIs from the recently released Metrics of Supply Management report in addition to talking points that other companies are using to communicate the strategic importance of supply management.

Attend free-of-charge but register early. Attendance is limited. Registration closes on Tuesday, August 20, 2019, or when we've reached capacity.


As the director of benchmarking for CAPS Research, Geoff directs the strategy and management of the benchmarking practice with the goal of increasing the value and relevance of deliverables for CAPS member companies and all benchmarking participants. He is also responsible for day-to-day benchmarking activities and oversees a dream team of benchmarking colleagues.

Prior to CAPS Research, Geoff led the education and business development efforts at the Center for Services Leadership at the W. P. Carey School of Business at Arizona State University. Geoff, his wife, and their children reside in Tempe, AZ.

Geoff Zwemke

CAPS Research inspires leaders with profound discovery and executable strategies to shape the future of supply management. We are a non-profit organization sponsored by Fortune 500 member companies, the W. P. Carey School of Business at Arizona State University and Institute for Supply Management®.

© 2019 CAPS Research